Seller Policy
Review listing, delivery, customer-care, safety, and enforcement standards for marketplace sellers.
Verification and listings
Sellers must pass approval, use accurate identity and business information, disclose delivery terms and license scope, and submit every product for review before publication. Material product updates may require renewed moderation.
Files and delivery
Files must be safe, original or properly licensed, and accurately described. Service delivery belongs in the protected order workspace. Sellers must keep supported products accessible to eligible previous buyers when updates are promised.
Customer care
Respond professionally, meet delivery commitments, assist with legitimate defects, and participate in disputes. Never pressure buyers for positive reviews or ask them to pay or communicate outside Ysello.
Enforcement
Listings may be rejected or removed. Stores may be suspended for safety concerns, repeated poor delivery, policy violations, legal complaints, or fraud. Serious cases can result in permanent removal and withheld payouts as permitted by law.